Our returns and refund policy is valid for 30 days. Beyond this point, we can't offer you a refund or exchange. 

For all returns to be valid, the product you bought must be in its original condition, packaged in its original packaging and proof of purchase must be provided. 

All products must be sent to Unit 1 / 87 Kelliher Road, Richlands QLD 4077. Once we have the product, we will handle your exchange for free and only charge you for shipping.

For all refunds to be valid, we must determine whether the product is defective. If we confirm the product as defective, we will immediately process your refund, including any fees incurred while sending the product back to Unit 1 / 87 Kelliher Road, Richlands QLD 4077.

In summary, it's important to note that we value our customer service here at Macquarie Air Filtration. We follow this policy as a guideline; however, our team is always on hand to provide a common-sense solution when required. 

We partner with Australia Post to provide cost-effective, secure and fast delivery Australia-wide. 

The cost of delivery is based on several factors such as weight, proximity to our home base here in QLD and the speed in which you require your filter from us. 

Our team of experts is always happy to discuss our shipping methods over the phone. However, our online store is optimised to provide you with the best delivery methods for your order. 

Firstly, we understand that as a business owner, your time is valuable. So, we'll keep this brief. 

We have been a market-leading provider of spray booth filtration here in Australia for over twenty years. Building clients for life is a big focus for us, and our strategy in achieving this is to over-deliver where ever we can.

We source and stock only the most reputable filtration brands, so you can be sure what you're getting isn't just compliant but high-quality too.

We have a team of professionals to help you out and ensure you order the right filtration for your business.

Our online store makes purchasing easy. We have partnered with Australia Post to ensure your orders are delivered promptly, securely and at the best rate possible. 

If you're looking for a provider of spray booth filtration you can trust for the long haul, then the team at Macquarie Air Filtration is here to help. 

Of course! In most cases, we can predict when you will need new filters. Each filter needs to be changed after a specified amount of hours to remain compliant. 

If you can commit to ongoing orders, we are happy to provide a loyalty discount and set up the filters to be automatically sent to your door. Contact the team here to ask about your discount.